At Ink Muses, we are dedicated to providing you with unique, custom-designed products that are not only of the highest quality but also delivered to you as quickly and affordably as possible. We understand that receiving your order in a timely manner is important, and we strive to make the shipping process as smooth and transparent as possible. Below you’ll find the details of our shipping and delivery policy.
Shipping Costs
- Standard Shipping: We offer a flat rate of $4.99 for shipping on all orders, regardless of the size or destination within the United States. This straightforward rate ensures that there are no surprises at checkout and that you can easily calculate your total costs.
- Free Shipping: Take advantage of our free shipping offer on orders over $75! This discount is automatically applied at checkout, so you don’t need to enter any special codes or worry about additional shipping fees. Simply fill your cart with your favorite Ink Muses designs, and enjoy the savings.
Delivery Time
At Ink Muses, each product is made-to-order, ensuring that every item you receive is freshly crafted just for you. Because of this custom approach, we ask that you allow for both production and processing time in addition to the actual shipping duration.
- Production Time: Once you place your order, our team begins the production process. This typically takes between 3-5 business days. During this time, your item is being printed, quality-checked, and prepared for shipment.
- Shipping Time: After your item has been produced and packaged, it will be shipped directly to you. Delivery times vary based on your location but generally range from 7-10 business days within the United States. Please note that delivery times may be slightly longer during peak seasons or due to unexpected delays by the carrier.
- International Shipping: While our primary focus is on domestic orders, we do offer international shipping for an additional fee. Delivery times for international orders can vary significantly depending on the destination, customs processing, and local postal services. International customers should allow up to 2-4 weeks for delivery.
Order Tracking
We understand the excitement of awaiting your custom order, so we make it easy for you to track your package. Once your order has shipped, you will receive an email with a tracking number and a link to track your order in real-time. This allows you to monitor your shipment’s progress and know exactly when to expect your delivery.
Shipping Policy Details
- Multiple Shipments: In some cases, your order may be shipped in multiple packages, especially if it contains multiple items or items of varying sizes. You will receive a tracking number for each shipment.
- Shipping Delays: While we strive to meet our delivery estimates, please note that delays can occur due to unforeseen circumstances such as inclement weather, carrier issues, or high order volumes during peak seasons. If your order is delayed, we will do our best to keep you informed and resolve any issues as quickly as possible.
- Incorrect Address: Please ensure that your shipping address is correct when placing your order. Ink Muses is not responsible for lost packages due to incorrect or incomplete addresses. If you notice an error in your address after placing your order, please contact us immediately at support@inkmuses.com.
Customer Support
Your satisfaction is our top priority. If you have any questions or concerns about your order, shipping, or delivery, please do not hesitate to reach out to our customer support team at support@inkmuses.com. We are here to assist you and ensure that your experience with Ink Muses is a positive one.
Thank you for choosing Ink Muses. We are honored to bring our creative designs into your life and look forward to delivering your custom order soon.